Terms of Service

1. Agreement to these terms

These Terms of Service (the "Terms") are a binding agreement between you and Regen Portal LLC ("RegenCompliance," "we," "us," or "our"). By creating an account, applying for the beta, or using the service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. Who may use the service

You must be at least 18 years old and able to form a binding contract. The service is intended for healthcare practices, clinics, and the marketing professionals and agencies that serve them. If you use the service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization.

3. What the service does

RegenCompliance provides software that:

• Scans marketing copy and web pages against a curated library of FDA and FTC advertising-compliance rules.
• Returns flagged items with severity ratings and suggested compliant rewrites.
• Optionally monitors registered sites on a recurring schedule.
• Maintains an audit trail of your activity for compliance and security purposes.

The service does not:

• Provide legal advice or a legal determination of any kind.
• Guarantee any regulatory outcome, approval, or safe harbor.
• Replace review by qualified legal counsel.
• Act as a HIPAA Business Associate or process Protected Health Information on your behalf.

4. Accounts

You are responsible for the accuracy of your registration information, for keeping your credentials confidential, and for all activity under your account. Notify us promptly at support@regencompliance.ai of any unauthorized use.

5. Acceptable use

You agree not to:

• Reverse engineer, scrape, copy, or attempt to replicate our compliance rule library or any part of the service.
• Use the service to submit scans on behalf of multiple unaffiliated entities, or to circumvent account limits or rate limits.
• Submit Protected Health Information (PHI) or other data you are not authorized to share (see Section 6).
• Use the service to evade, conceal, or facilitate a violation of any FDA, FTC, or state regulatory requirement.
• Interfere with, disrupt, or attempt to gain unauthorized access to the service or its infrastructure.

6. No PHI; not a HIPAA Business Associate

The service analyzes marketing content and is not designed to receive Protected Health Information. We are not a HIPAA Business Associate and do not enter into Business Associate Agreements. You must remove PHI from any content before you submit it. Our automated PHI filter is a defense-in-depth measure and not a guarantee. You are solely responsible for the content you submit, and you accept the risk of any PHI you fail to remove.

7. Not legal advice; scope of compliance checks

RegenCompliance is a compliance guidance tool, not a law firm, and its output is not legal advice. Flags are informational only.

• A clean scan or an absence of flags does not mean content is lawful, approved, or safe from enforcement.
• Our rule library is curated from publicly available FDA and FTC sources and updated periodically; coverage gaps may exist.
• AI-generated flags and rewrites may be incomplete or incorrect.
• Our coverage of state medical, pharmacy, and nursing board rules, and of compounded or 503A/503B drug claims, is partial and not exhaustive.
• You must consult qualified counsel for any definitive compliance determination.

8. Subscriptions, pricing, and billing

Paid subscriptions are billed in advance on a recurring monthly basis through Stripe and renew automatically until cancelled.

• Founder-beta pricing. Founder-beta members pay 297 USD per month, locked for the life of their continuous subscription, in exchange for active use, participation in roughly monthly check-ins, and product feedback. If a founder member becomes inactive (for example, no scans for more than 60 days or repeatedly missed check-ins), we may, after reaching out, move the account to standard pricing. This is not automatic.
• Standard pricing. Standard subscriptions are billed at the then-current rate shown at checkout (497 USD per month at the time of writing).
• Taxes. Fees are exclusive of applicable taxes, which you are responsible for where required.

9. Refunds

If you are not satisfied within the first 30 days of your initial subscription, email support@regencompliance.ai and we will issue a full refund. Refunds are handled by our team; there is no self-serve refund flow. After the 30-day window, fees already paid for the current billing cycle are non-refundable, and cancellation stops future renewals rather than refunding the current period.

10. Eligibility after a refund

We reserve the right to decline future service to an account that has previously received a refund. If you believe this has been applied to you in error, contact legal@regencompliance.ai.

11. Cancellation and data after cancellation

You may cancel at any time from your account settings. On cancellation, your access continues through the end of the current paid billing period. After that, your scans, audit history, and monitored sites are retained in a read-only state for 90 days in case you reactivate, and are then permanently deleted in accordance with our Privacy Policy.

12. Intellectual property

Our property. The service, including the compliance rule library, the scanning and rewrite functionality, the dashboard, report templates, and all related software and content, is owned by Regen Portal LLC and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the service for your internal compliance purposes during your subscription.

Your content. You retain ownership of the content you submit. You grant us a limited license to host, process, and analyze that content solely to provide the service to you.

13. Testimonials and endorsements

From time to time we may publish customer testimonials or endorsements. Individual results are not typical and your experience may vary based on the content you scan, your specialty, and other factors. Where a testimonial reflects a material connection, such as a paid promotion, a free or discounted service, or an affiliate relationship, that connection will be disclosed adjacent to the testimonial as required by FTC guidance (16 CFR Part 255).

14. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will detect every violation, that flagged items will not later be permitted, that un-flagged items will not later be sanctioned, or that the service will be uninterrupted or error-free.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REGEN PORTAL LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, OR REGULATORY FINES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR 100 USD. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless Regen Portal LLC from any claims, damages, and expenses (including reasonable legal fees) arising from the content you submit, your use of the service, your violation of these Terms, or any regulatory action you take in reliance on, but not solely caused by, the service's output.

17. Termination

We may suspend or terminate your access if you breach these Terms, misuse the service, or initiate a fraudulent chargeback. You may terminate at any time by cancelling your subscription (see Section 11). Sections that by their nature should survive termination, including Sections 6, 7, 12, 14, 15, and 16, will survive.

18. Dispute resolution and arbitration

Most concerns can be resolved by contacting us first at legal@regencompliance.ai. Any dispute that cannot be resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its applicable rules, on an individual basis. You and we waive the right to participate in a class action. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms. This section does not prevent either party from seeking injunctive relief for intellectual-property misuse.

19. Governing law

These Terms are governed by the laws of the State of [State of formation], without regard to its conflict-of-laws rules, and the exclusive venue for any dispute not subject to arbitration will be the state or federal courts located in [County, State of formation].

20. Changes to these terms

We may update these Terms as the service evolves. The "Last updated" date above reflects the latest version. For material changes we will provide reasonable notice. Your continued use of the service after changes take effect constitutes acceptance.

21. Miscellaneous

These Terms, together with the Privacy Policy and any order you place, are the entire agreement between you and us regarding the service. If any provision is held unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

22. Contact

Legal and contractual questions: legal@regencompliance.ai. Account and billing support: support@regencompliance.ai or our contact form. Postal mail: Regen Portal LLC, [Regen Portal LLC mailing address].